1. Adding an extension on the administration portal
Jump to:
No content available.
Welcome!
We are pleased to introduce the Polycom Trio 8500 and 8800 conference telephones.
This manual helps you to optimize the usage of these telephones in combination with the PBX. Please use this manual at initial operation. Some features differ from the features described in the manufacturer's documentation.
Subject to alterations
Version 1 / 05.2018 (en)
| Type | Icon/Character | Description |
| NOTE
CAUTION
WARNING |  | NOTE: Information that is useful but not critical to the reader.
CAUTION: Tells the reader to proceed with caution.
WARNING: Stronger than CAUTION; means "don't do this" or that this step could be irreversible, e.g., result in permanent data loss. |
| TIP |
| Useful tips that provide additional information. |
| Procedure | 1. 2. 3. | Procedures are numbered steps to perform an action, where the order of the steps is relevant. |
| Result of procedure/action | ⇒ | Indicates the result of an action//procedure. |
| Lists | • • | Used for listings and items where the order of steps is irrelevant. |
Please note that video conferences will not be supported.
Please note that SRTP/TLS as well as uaCSTA are currently not available.
No content available.
No content available.
All telephones you receive are preconfigured and connected to the telephone system.
No content available.
Where can you get help?
Customer Service
For general queries or to report a non-urgent fault, please log a ticket on our customer portal using the email address associated with your account. Logging a ticket is quick and easy to do. Once you have logged your ticket, we will respond within 24 hours or your Service Level Agreement, whichever is quicker. For urgent faults, you can also contact us by phone on 0344 770 6000, please select option 2 on the IVR. Visit our Customer Portal >
Manage Your Account Online
View an invoice, log a query, book an engineer and much more.
- New easy to view look and feel
- User-friendly dashboard to help navigate
- Mobile and device friendly
- Added security including two-factor authentication
- To activate your account follow the link HERE
If you still need help, you can call us on 0344 770 6000, select option 1 for customer services and then option 3 for Customer Portal help.