2. Adding an extension
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Welcome!
This manual helps you to optimize the usage of the IP telephone in combination with the PBX. Please use this manual at initial operation. Some features differ from the features described in the manufacturer's documentation.
The following pages describe the Yealink T56A und T58A/V telephones.
Yealink T56A
Yealink T58A/V
Yealink EXP50
Subject to alterations
Version 1 / 09.2018 (en)
| Type | Icon/Character | Description |
| NOTE
CAUTION
WARNING |  | NOTE: Information that is useful but not critical to the reader.
CAUTION: Tells the reader to proceed with caution.
WARNING: Stronger than CAUTION; means "don't do this" or that this step could be irreversible, e.g., result in permanent data loss. |
| TIP |
| Useful tips that provide additional information. |
| Procedure | 1. 2. 3. | Procedures are numbered steps to perform an action, where the order of the steps is relevant. |
| Result of procedure/action | ⇒ | Indicates the result of an action//procedure. |
| Lists | • • | Used for listings and items where the order of steps is irrelevant. |
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The device was produced in accordance with the most common security standards. Nevertheless, note the safety guidelines in order to use the device securely. Please note the following safety guidelines to lower risk of burning, electric shocks, and similar risks.
General guidelines
- Keep the device dry and clean at transport, storage, and usage.
- Avoid collisions and drops of the device at transport, storage, and usage.
- Do not open the device case and do not try to repair the device on your own.
Guidelines for usage and operation
- Check whether the power supply voltage is in accordance with the device's voltage.
- Pay attention to dry hands before using a cable.
- Do not spill liquids on the device.
Guidelines for cleaning
- Disconnect and unplug the device from the power supply before cleaning.
- Use a soft, dry, antistatic cloth to clean the device.
Please note that video conferences will not be supported
You have the option of voice encrypting (SRTP) your telephone calls. You can activate this function for your customer account via the administration portal at any time.
Activation of this function is subject to fees.
-Activate the function on the administration portal.
-Restart all telephones. Restarting may take a few minutes. During a conversation a lock icon on the telephone display indicates encryption is activated.
⇒The active call is now encrypted.
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In order to use this IP telephone with your telephone system you will need a sound broadband connection.
If you only have a single circuit plug available (e. g. in home offices) but would like to access the Internet with your laptop while using the phone, connect the laptop to the circuit plug on the phone.
All telephones you receive are preconfigured and connected to the telephone system.
Find further information on how to install an extension in the Administration portal manual.
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Where can you get help?
Customer Service
For general queries or to report a non-urgent fault, please log a ticket on our customer portal using the email address associated with your account. Logging a ticket is quick and easy to do. Once you have logged your ticket, we will respond within 24 hours or your Service Level Agreement, whichever is quicker. For urgent faults, you can also contact us by phone on 0344 770 6000, please select option 2 on the IVR. Visit our Customer Portal >
Manage Your Account Online
View an invoice, log a query, book an engineer and much more.
- New easy to view look and feel
- User-friendly dashboard to help navigate
- Mobile and device friendly
- Added security including two-factor authentication
- To activate your account follow the link HERE
If you still need help, you can call us on 0344 770 6000, select option 1 for customer services and then option 3 for Customer Portal help.